In this role, you will lead the delivery of safe, sustainable, and high-quality facilities operations that support the successful performance of Westfield Coomera. You will balance day to day operational excellence with long term planning, working collaboratively with your team, contractors, and stakeholders to ensure the centre operates efficiently and continues to meet the needs of our customers and partners.
Your responsibilities will include:
- Leading key facilities initiatives that support our strategy to operate as a safe, sustainable, and responsible business
- Delivering high quality day to day facilities services that support the Centre team and enhance the customer experience
- Using data and insights to identify opportunities to improve operational efficiency and environmental performance
- Coaching and supporting the facilities team, building a culture of ownership, safety, and service excellence
- Developing and maintaining a comprehensive asset life cycle plan that outlines facilities priorities and future capital requirements
- Building strong relationships with contractors and partners to ensure services are delivered to a consistently high standard
- Leading responses to incidents and emergencies, ensuring accurate reporting and timely escalation in line with established processes
- Overseeing all maintenance, repair, and capital works projects to deliver practical and cost effective solutions that support long term asset performance
As part of the asset team, you will also hold Duty Management responsibilities, including 1-2 weekend shift on a rostered basis, balanced with a day off in lieu.
What sets you apart
You bring a strong customer and asset focused mindset, with the experience and capability to lead teams and manage complex facilities environments. You are commercially astute, safety focused, and confident building trusted relationships with a wide range of stakeholders.
You will also bring:
- Relevant experience in retail, hospitality, property, facilities management, or another customer focused environment
- Proven people leadership experience, with the ability to coach and develop high performing teams
- Strong commercial capability, including experience managing budgets and providing recommendations on operating and capital expenditure
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.
Discover more about working with us.
Applications close: 10th May 2026
