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Concierge & Valet Parking Attendant - Westfield Chermside

Apply now Job no: 498855
Work type: Casual
Location: Brisbane
Categories: Customer Service

Your opportunity

Join our fun and dynamic team at Westfield Chermside, where you’ll play a key role in creating memorable experiences for our customers.

We have exciting casual opportunities available for both Concierge Attendants and Valet Parking Attendants, supporting the delivery of exceptional customer experiences across the centre.

As a Concierge Attendant, you’ll be the friendly face of the centre – welcoming customers, assisting with enquiries and enhancing every visit. As a Valet Parking Attendant, you’ll deliver a seamless and professional parking experience, ensuring every customer enjoys a premium level of service from arrival to departure.

Day-to-day you will be responsible for:

Concierge Attendant

  • Welcoming customers and providing centre directions and recommendations
  • Delivering exceptional service to customers and retailers
  • Processing Westfield Gift Card sales and other services
  • Managing administrative tasks such as lost property and enquiries

Valet Parking Attendant

  • Greeting valet customers and creating a warm first impression
  • Safely parking and retrieving customer vehicles
  • Processing valet payments (cash and electronic)
  • Managing traffic flow and supporting valet operations during peak periods

This role is a casual position, working across a 7-day rotating roster, including weekends and public holidays.

What sets you apart

We are seeking energetic, customer-focused individuals who thrive in a fast-paced environment and enjoy creating positive experiences for every customer.

  • Experience in customer-facing roles (retail, hospitality or guest services)
  • Friendly, approachable and confident engaging with a diverse range of customers
  • Strong communication skills with the ability to think on your feet
  • A proactive, can-do attitude and willingness to go the extra mile
  • Ability to work both independently and as part of a team

For Valet Parking Attendants:

  • Holds a valid full Australian driver’s licence (manual/auto)
  • Confident in driving and parking a variety of vehicles (valet experience desirable)

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.  If you require support or adjustments during the application process, please contact us confidentially at scentregroupcareers@scentregroup.com.

For more information or if you have any questions, please email scentregroupcareers@scentregroup.com  

Applications close: 8th May 2026 (unless filled prior).

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.

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We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.
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ABN 66 001 671 496

85 Castlereagh St Sydney NSW 2000

GPO BOX 4004 Sydney NSW 2001


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