Your Opportunity

We're looking for an experienced Assistant Facilities Manager to join our team at Westfield Riccarton.

This is an impactful, operationally critical role, where customer experience sits at the heart of every decision. You’ll help create the environments our customers love, ensuring the centre is safe, welcoming, and performing at its best every day.

Working closely with the Facilities Manager, you’ll oversee the delivery of high-quality facilities and asset services, balancing technical expertise with a strong commitment to customer experience. You’ll play a key role in ensuring life safety, regulatory compliance, operational excellence, and innovation, maximising the full potential of our centre and supporting a seamless customer journey.

This is a full-time permanent role based at Westfield Riccarton. The roster for this role is Sunday to Thursday, with the hours being Sunday 10am – 6pm and Monday to Thursday 9am – 5:30pm to accommodate the operational hours of the centre.

Day-to-day you will be responsible for:

• Supporting the delivery of day-to-day, best-in-class facilities services in line with the needs of the Centre team to achieve excellence in customer experience.
• Providing leadership and coaching to our Facilities Coordinators.
• Ensuring all asset maintenance, repair and capital works are delivered accurately on time, and within budget by effectively managing contract partners.
• Supporting the development of asset life cycle plans for the centre.
• Providing immediate response to emergencies, evacuations, or other incidents within the centre.

Following comprehensive emergency management training and as a part of our centre management team, you will also undertake duty management responsibilities. This includes participating in a rostered weekend shift, which will be balanced with a day in lieu.

• The Duty Manager assumes responsibility for the Chief Warden during an emergency and provides leadership across the centre teams to ensure delivery of an exceptional customer experience and provide a safe and secure environment.

What sets you apart

We’re looking for a proactive and driven individual ready to grow in facilities management. Success in this role comes from hands-on experience, strong leadership, and a customer-first mindset.

• Background in retail, hospitality, property, or facilities management, with a focus on operational excellence.
• Experience in hard services (such as HVAC, electrical, or mechanical systems) will be highly regarded.
• Proven ability to manage maintenance tasks and projects efficiently, ensuring quality, timeliness, and budget control.
• Experience leading compliance and safety initiatives, ensuring adherence to regulations and internal policies.
• Confidence in working with contractors, service providers, and internal teams to maintain high standards.
• Ability to adapt quickly, address unexpected challenges, and make informed decisions in a fast-paced environment.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.

Discover more about working with us.

Applications close: 22 February 2026 (unless filled prior)