Partner Experience Executive- 12-month contract 

Our Story 

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space. Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’  

Your opportunity 

Curate and commercialise a high standard and seamless delivery of retail activation in the common mall 

Reporting to the Manager, you will be required to.  

• Lead the delivery of retail activation in your allocated region, setting priorities and aligning goals across the key business units
• Roll out and deliver key, high-quality activations across the common mall. 
• Collaborate cross functionally with client and sales team to design, implement and deliver tailored activations. 
• Identify and implement opportunities for process improvement to ensure best practice is applied across the full field operations process. 
• Look to constantly implement initiatives to drive stakeholder engagement. 
• Identify and provide solutions for underperforming operators. 
• Assist in creating, managing and refining all site-specific documentation. 
• Lead a high-performance approach to ensure activations are delivered 
• Provide and share expert advice and guidance to resolve key challenges in common mall activation. 
• Work with all functions of the operations group to support day to day operations. 
• Engage regularly with centre teams and new partners to build and sustain collaborative working relationships with all internal and external stakeholders. 

What will set you apart from the rest? 

• Previous experience in an operations, events or retail role. 
• Analytical skills, with strong attention to detail.  
• Experience managing multiple activations and delivering results in an agile environment.  
• Ability to work in a fast-paced environment. 
• Strong project management skills preferred but not essential. 
• Customer and solution focused. 
• Excellent communication skills and experience selling concepts to internal stakeholders at all levels of the organisation. 
• Collaborative approach to problem solving.  
• Moderate Microsoft Office (Word, Outlook, Excel, and PowerPoint). 

We are the place where talent thrives

We promise to respect, inspire and develop you, and do work that matters.

We are committed to providing a range of benefits that support our people in all aspects of life. Our benefits include financial assistance, family support, community engagement, growth and development opportunities and health and lifestyle support to create a positive work life balance as you grow your career with us

Some of our most exciting and unique benefits include:

• Life Leave – additional 5 days paid leave to use however you like on top of your 4 weeks annual leave
• Gender neutral parental leave – 18 weeks paid with no qualifying period
• Free parking at your local Westfield destinations

Our diverse and inclusive workforce is not only something we’re proud of but something we’re committed to. We encourage and support our people to bring their ‘whole selves' to work every day. This is because we believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI+, Mental Health and Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce. 

Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com