Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customers visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations.
Your opportunity
The Assistant Facilities Manager at Westfield Mt Gravatt, plays a key role as the support link between contract partners and in centre teams to deliver a safe, clean, and comfortable environment, providing extraordinary in centre experiences as we aim to become essential to the customers, retailers and partners we interact with.
Day-to-day you will be responsible for:
- Owning the delivery of day-to-day best in class facilities services in line with the needs of the Centre team to achieve excellence in customer experience.
- Tenancy Co-ordination – working with our contract partners and shop fitters to ensure they are compliant, and works are delivered.
- Leadership - Lead, coach and develop our Facilities Co-ordinators.
- Ensuring all asset maintenance, repair and capital works, is accurate and delivered on time and budget, completed to the best possible standards by effectively managing our contract partners.
- Supporting the development of asset life cycle plans for the centre.
- Providing immediate response to all emergency, evacuation or other incidents within the centre.
What sets you apart
We are seeking a passionate and driven individual looking to continue to develop their career in facilities management.
- Relevant experience in retail, hospitality, property, facilities, building or other customer service environment.
- Experience in delivering maintenance or projects to the highest standards on time and on budget.
- Experience in leading compliance, safety and process outcomes.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.
Discover more about working with us.
Applications close: 10th January 2025
