Westfield Sydney, our flagship destination, is a world-class retail precinct in the heart of the city. Showcasing the best of local and international brands, the centre combines superior design with a premium retail and dining offer. Westfield Sydney is defined by a luxury offer that features numerous global fashion icons including the likes of Prada and Gucci as well as an extensive line up of Australian designers.
Your opportunity
In this exciting opportunity you will lead the Marketing team to deliver on the centre marketing plan. Inspire and deliver exceptional customer experiences every day - by engaging and connecting with customers and the community, partnering with retailers and using insights to influence key asset decisions.
Your responsibilities include:
- Deliver the annual Marketing plan and maximise the commercial outcome.
- Manage the Marketing budget, including monthly forecasting process.
- Constantly seek new trends, innovations and process improvements that drive efficiency – share with other Senior MMs to drive cross-regional collaboration to achieve efficiencies.
- Be a custodian of the Westfield brand and act as a change advocate to support new programs and initiatives that impact the customer experience and business performance.
- Be the customer’s voice and effectively influence business decisions that impact their experience within the region and centre, collaborating with centre and regional retailers.
- Present and thoroughly understand customer knowledge and insights, influence key decisions for the future of the asset.
- Be a leader within the Centre Team and ensure the centre it is well presented every day. Undertake rostered CX Lead responsibilities including late night and weekend trade and participate in emergency management planning and training.
This role will report directly into the Regional Marketing Manager. This role will involve duty management shifts which does include working Thursday nights and some weekends on a roster basis.
What will set you apart from the rest?
We are looking for a Strategic thinker with the ability to think creativity to support our teams to deliver market first campaigns. You will have a passion for retail in particular luxury retail and be someone who keep across international trends and markets.
You will also have the following:
- Previous experience leading Marketing teams within a fast-paced industry like retail, property or media.
- Obsessed with customer experience.
- Ability to b balance commercial acumen and entrepreneurial spirit, passion and integrity.
- Superior attention to detail and excellence in execution, with excellent communication skills
- Ability to quickly adapt to changing priorities and quickly learn to skills and systems.
- Ability to connect the dots on insights gained to clearly articulate strategies.
About Us
Scentre Groups owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
We have the capabilities and expertise within our team to design, construct, operate, manage and market our platform. Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.
We are the place where talent thrives.
We promise to respect, inspire, and develop you, doing work that matters.
Our people are the key to our success, and we know that a diverse and engaged workforce contributes to strong business performance.
Creating a workplace experience where everyone feels, valued, supported, and motivated to realise their full potential, underpins our cultural vision that ‘Everyone Belongs’, as we grow and thrive together.
We provide a range of benefits designed to support your wellbeing, career development and lifestyle. They include:
- Life Leave – additional 5 days paid leave to use however you like on top of your 4 weeks annual leave.
- Gender neutral parental leave – 18 weeks paid with no qualifying period.
- Free parking at your local Westfield destination
Discover more benefits LINK BUTTON: https://www.scentregroup.com/careers/working-with-us/benefits
To Apply:
- Click on the "Apply" button below and complete the application form.
- For more information or if you have any questions, please email Kristy Araipu on karaipu@scentregroup.com
- Applications Close: 27th September 2024
Discover what it’s like to work at Scentre Group LINK BUTTON: https://www.scentregroup.com/careers/working-with-us